Hours
Weekdays 10:00 – 18:00 (KST)
Email accepted on weekends and holidaysSend a message
Fill out the form below and we'll get back to you as soon as we can.
Your message has been received
We'll get back to you shortly.
Once signed in, you can check replies on the My Inquiries page.
Frequently asked questions
How do I get free credits? ▼
When you sign up, you automatically receive ₩5,000 in free credits. You can try subtitle and document translation right away — no payment required.
What are Translation Memory and Glossary? ▼
Translation Memory automatically saves the sentences you've translated before, so the same expression gets translated consistently the next time it appears. Glossary lets you pre-register proper nouns and technical terms so they always get translated the same way.
Which file formats are supported? ▼
Subtitles: SRT, VTT, FCPXML. Documents: PDF, DOCX, TXT. Translations are downloaded in the same format as the original.
What's the difference between AI translation and AI + Review? ▼
AI translation gives you the AI-translated result directly. AI + Review adds a pass by a professional translator after AI translation, improving accuracy and naturalness. We recommend AI + Review for higher-stakes work like broadcast and publishing.
Are enterprise / volume discounts available? ▼
Yes — for usage of ₩500,000 or more per month, we offer custom enterprise pricing. Choose "Enterprise / High volume" in the form above and we'll send you a custom quote.